:root{--ink:#222327;--muted:#73747b;--line:#e8e8ed;--blue:#6b41d8;--cyan:#6b41d8;--card:#fff;--soft:#f5f2fc;--radius:18px}
*{box-sizing:border-box}html{font-family:Inter,ui-sans-serif,system-ui,-apple-system,sans-serif;color:var(--ink);background:#fff}body{margin:0;min-height:100vh}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}a{color:inherit}a:hover{text-decoration:none}button{cursor:pointer}[hidden],.hidden{display:none!important}:focus-visible{outline:3px solid #a88be9;outline-offset:3px}.shell{width:min(1200px,calc(100% - 48px));margin:auto}.topbar{height:88px;display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line)}.brand{display:inline-flex;align-items:center;gap:10px;font-weight:800;font-size:22px;text-decoration:none;letter-spacing:-.7px}.brand-mark{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;color:white;background:#29232f;font-weight:800;font-size:23px}.pill,.eyebrow{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:650;color:#67459b}.pill{padding:7px 11px;border-radius:7px;background:var(--soft)}.eyebrow{letter-spacing:1.3px;text-transform:uppercase}.muted{color:var(--muted)}h1,h2,h3,p{margin-top:0}h1{font-size:clamp(34px,4.3vw,56px);line-height:1.1;letter-spacing:-2px;font-weight:650;margin-bottom:22px}h2{font-size:26px;letter-spacing:-.8px;margin-bottom:10px;font-weight:650}h3{font-size:18px;letter-spacing:-.3px}p{line-height:1.65}small{line-height:1.5}.aurora{background:#fff}.auth-grid{display:grid;grid-template-columns:1.05fr 1fr;min-height:680px;margin:32px 0 48px;gap:70px}.auth-side{padding:48px 42px;border-radius:24px;background:#f7f5fa;position:relative;overflow:hidden;align-self:stretch}.auth-side h1{margin-top:22px;max-width:450px}.auth-side p{color:#68636f!important;max-width:360px}.auth-main{padding:24px 0;max-width:460px;width:100%;align-self:center}.auth-side .steps{display:grid;gap:0;margin:36px 0 20px}.step{display:flex;gap:14px;padding:18px 0;border-bottom:1px solid #e9e4ef;font-size:14px}.step:last-child{border:0}.step-number{width:30px;height:30px;flex:none;border-radius:50%;display:grid;place-items:center;background:white;color:#7850b7;font-size:12px;font-weight:700}.step strong{display:block;margin-bottom:5px}.step span{color:#77707e}.tabs{display:flex;gap:6px;background:#f5f5f7;padding:5px;border-radius:12px;margin:0 0 28px}.tab{flex:1;border:0;background:transparent;padding:12px;border-radius:8px;font-weight:600;color:#67666d}.tab.active{background:white;color:#252329;box-shadow:0 1px 5px #0000000d}.field{margin:16px 0}.field label{display:block;font-size:13px;font-weight:600;margin-bottom:8px}.input,.select{width:100%;border:1px solid #dedde4;background:white;border-radius:10px;padding:14px 15px;font:inherit;min-height:48px}.input:focus,.select:focus{outline:2px solid #b7a0e2;outline-offset:1px}.input::placeholder{color:#9a97a1}.input-wrap{position:relative}.input-wrap .input{padding-right:66px}.input-wrap button{position:absolute;right:8px;top:8px;border:0;padding:8px;background:white;color:#6846a5;font-size:12px}.row{display:grid;grid-template-columns:1fr 1fr;gap:14px}fieldset{border:0;margin:0;padding:0;min-width:0}.btn{display:inline-flex;align-items:center;justify-content:center;gap:10px;width:100%;border:1px solid var(--line);border-radius:10px;padding:14px 20px;min-height:48px;font-weight:600;font-size:14px;background:white;text-decoration:none;transition:background .18s,transform .18s,box-shadow .18s}.btn-primary{background:#6b41d8;color:white;border-color:#6b41d8}.btn-primary:hover{background:#5934bb}.btn:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 5px 12px #27212f0a}.btn:disabled{opacity:.55;cursor:wait}.btn-small{width:auto;padding:10px 16px}.text-button{border:0;background:transparent;color:#6846a5;padding:12px 4px;font-size:13px;text-decoration:underline;text-underline-offset:4px;min-height:44px}.notice{padding:13px 16px;border-radius:10px;font-size:13px;line-height:1.55;margin:16px 0;background:#f4f4f6;color:#605b69}.notice.error{background:#fff3f3;color:#a82e3e;border:1px solid #f9d4d8}.notice.ok{background:#eff8f1;color:#2c6946;border:1px solid #d0e9d7}.notice a{display:inline-block;font-weight:700}.otp{letter-spacing:.5em;text-align:center;font-size:25px;font-weight:650}.fineprint{font-size:12px;color:#817b87;margin:22px 0;text-align:center}.app-layout{display:grid;grid-template-columns:236px minmax(0,1fr);min-height:100vh}.side{padding:32px 20px;background:#fff;border-right:1px solid var(--line)}.side .brand{font-size:20px}.side .pill{margin-top:18px}.nav{display:grid;gap:6px;margin-top:40px}.nav a{color:#68636f;text-decoration:none;padding:13px 14px;border-radius:9px;font-weight:550;font-size:14px}.nav a:hover,.nav a.active{background:#f4effb;color:#673caf}.content{padding:38px 40px;background:#fafafa;min-width:0}.page-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:30px}.page-head h1{font-size:31px;letter-spacing:-1.1px;margin:6px 0 0}.page-head p{margin:0;font-size:13px}.cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.card{padding:24px;border-radius:16px;background:white;border:1px solid var(--line)}.metric{font-size:36px;font-weight:650;letter-spacing:-1px;margin:16px 0 5px}.actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-top:22px}.action{display:block;padding:24px;border-radius:16px;background:white;border:1px solid var(--line);text-decoration:none;color:var(--ink);transition:transform .18s,border-color .18s}.action:hover{transform:translateY(-3px);border-color:#cdb8ec}.action b{display:block;margin:10px 0;font-size:17px;font-weight:600}.action span{font-size:13px;line-height:1.6}.icon-tile{width:44px;height:44px;border-radius:12px;background:#f4effb;display:grid;place-items:center;color:#7551ab;font-size:22px}.hero{display:grid;grid-template-columns:1fr 1fr;gap:64px;padding:58px 0}.hero p{font-size:16px;color:#79727e;max-width:440px}.hero-media{background:#eee9e4;border-radius:22px;overflow:hidden;min-height:320px}.hero-media img{width:100%;height:100%;object-fit:cover;display:block}.section-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:28px 0 20px}.service-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.service-card{padding:20px 14px;text-align:center;background:#fff;border:1px solid var(--line);border-radius:14px;text-decoration:none;transition:transform .18s,border-color .18s}.service-card:hover{border-color:#ba9edc;transform:translateY(-3px)}.service-card .icon-tile{margin:0 auto 12px;width:52px;height:52px}.service-card strong{display:block;font-size:13px}.service-card small{display:block;color:var(--muted);margin-top:7px}.flow-strip{display:grid;grid-template-columns:repeat(3,1fr);gap:32px;padding:32px 0;border-top:1px solid var(--line);margin:22px 0}.flow-strip h3{margin:10px 0}.flow-strip p{color:var(--muted);font-size:14px;margin:0}.welcome-banner{background:#f2edf8;border-radius:18px;padding:30px;display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:28px}.welcome-banner h2{max-width:500px}.welcome-banner p{margin:0;color:#746a80;font-size:14px}.inbox{display:grid;grid-template-columns:300px minmax(0,1fr);min-height:540px;border:1px solid var(--line);border-radius:16px;overflow:hidden;background:white}.queue{padding:20px;border-right:1px solid var(--line);min-width:0}.queue-list{display:grid;gap:8px;max-height:580px;overflow:auto;margin-top:18px}.queue-item{display:block;width:100%;text-align:left;background:white;border:1px solid var(--line);padding:15px;border-radius:10px;color:var(--ink)}.queue-item.active{background:#f7f3fc;border-color:#cdb8ec}.queue-item strong{display:block;overflow-wrap:anywhere;font-size:14px;margin-bottom:7px}.queue-item small{color:var(--muted)}.conversation{display:flex;flex-direction:column;padding:24px;min-width:0}.thread{flex:1;min-height:240px;max-height:460px;overflow:auto;display:flex;flex-direction:column;gap:14px;padding:20px 0}.bubble{max-width:90%;padding:14px 16px;border-radius:12px;background:#f5f5f7;align-self:flex-start;white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.55}.bubble.mine{background:#f2ecfc;align-self:flex-end}.bubble small{display:block;margin-top:7px;color:#81748e;font-size:10px}.compose{display:flex;gap:12px;align-items:flex-end;border-top:1px solid var(--line);padding-top:18px}.compose textarea{resize:vertical;min-height:54px}.empty{padding:45px 18px;text-align:center;color:var(--muted);font-size:14px;line-height:1.7}.toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:16px 0}.toolbar .input,.toolbar .select{width:auto;flex:1}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;text-align:left;font-size:13px}th{color:#8a8390;font-weight:500}td,th{padding:15px 10px;border-bottom:1px solid var(--line)}footer{padding:30px 0;border-top:1px solid var(--line);font-size:12px;color:#88818e;margin-top:32px}.enter{animation:enter .4s ease-out both}@keyframes enter{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
@media(max-width:1000px){.auth-grid{gap:28px}.auth-side{padding:38px 24px}.content{padding:28px 22px}.app-layout{grid-template-columns:200px minmax(0,1fr)}.inbox{grid-template-columns:240px minmax(0,1fr)}.hero{gap:30px}.cards{gap:10px}.card{padding:18px}}
@media(max-width:760px){.shell{width:calc(100% - 32px)}.topbar{height:72px}.brand{font-size:20px}.auth-grid{display:block;margin:24px 0}.auth-side{padding:26px;min-height:0}.auth-side h1{font-size:30px;letter-spacing:-1px;margin:12px 0}.auth-side p{font-size:13px;margin-bottom:0}.auth-side .steps{display:none}.auth-main{padding:28px 4px;max-width:none}.row{grid-template-columns:1fr}.app-layout{display:block}.side{padding:16px;border-right:0;border-bottom:1px solid var(--line)}.side .pill{float:right;margin:5px 0}.nav{display:flex;overflow:auto;gap:4px;margin-top:18px}.nav a{white-space:nowrap;padding:10px 12px;font-size:12px}.content{padding:24px 16px}.page-head h1{font-size:27px}.page-head{align-items:flex-start}.cards{grid-template-columns:1fr}.cards.compact{grid-template-columns:repeat(3,1fr)}.cards.compact .card{padding:14px 10px}.cards.compact .metric{font-size:27px}.cards.compact p{font-size:11px}.actions{grid-template-columns:1fr}.hero{grid-template-columns:1fr;padding:32px 0;gap:28px}.hero h1{font-size:38px}.hero-media{min-height:220px;height:260px}.service-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.service-card{padding:16px 7px}.service-card strong{font-size:12px}.flow-strip{grid-template-columns:1fr;gap:22px}.welcome-banner{display:block;padding:24px}.welcome-banner .btn{margin-top:18px}.inbox{grid-template-columns:1fr}.queue{border-right:0;border-bottom:1px solid var(--line)}.queue-list{max-height:220px}.conversation{padding:18px}.compose{flex-direction:column;align-items:stretch}.compose .btn{width:100%}.section-head h2{font-size:23px}}
.verify-layout{min-height:calc(100vh - 90px);display:grid;place-items:center;padding:42px 0 70px}.verify-card{width:min(100%,520px);padding:38px;border:1px solid var(--line);border-radius:22px;box-shadow:0 18px 55px #281d3a0d;background:#fff}.verify-card h1{font-size:36px;letter-spacing:-1.3px;margin:18px 0 14px}.verify-icon{width:58px;height:58px;display:grid;place-items:center;border-radius:16px;background:#f2ecfc;color:#6b41d8;font-size:27px;margin-bottom:24px}.verify-actions{display:grid;grid-template-columns:1fr 1.7fr;gap:12px;margin-top:20px}.verify-links{justify-content:center}@media(max-width:760px){.verify-layout{padding:22px 0 48px;display:block}.verify-card{padding:28px 20px;border-radius:18px}.verify-card h1{font-size:30px}.verify-actions{grid-template-columns:1fr}}
.code-display{display:block;width:100%;border:1px solid #ded6ef;border-radius:16px;background:#f7f3fc;color:#2b2233;padding:22px 18px;margin:24px 0;text-align:center}.code-display span{display:block;font-size:38px;font-weight:750;letter-spacing:.42em;padding-left:.42em;font-variant-numeric:tabular-nums}.code-display small{display:block;color:#756a7e;margin-top:12px;letter-spacing:0;font-weight:500}.code-display:hover{border-color:#b99ee6;background:#f3edfb}@media(max-width:760px){.code-display span{font-size:32px;letter-spacing:.3em;padding-left:.3em}}
/* PlumberPro marketplace UI */
:root{--ink:#202124;--muted:#696b70;--line:#e5e6e8;--blue:#1673e6;--cyan:#1673e6;--soft:#edf5ff;--card:#fff;--radius:8px}h1,h2,h3,.brand,.page-head h1{letter-spacing:0}.btn-primary{background:#202124;border-color:#202124}.btn-primary:hover{background:#08090a}.pill,.eyebrow,.text-button{color:#1769cf}.card,.action,.service-card,.welcome-banner,.inbox,.queue-item,.auth-side,.verify-card{border-radius:8px}.brand-mark{border-radius:8px;background:#202124}.icon-tile{border-radius:8px;background:#edf5ff;color:#1769cf}.nav a:hover,.nav a.active{background:#edf5ff;color:#145fb8}.tab.active{color:#202124}.input:focus,.select:focus{outline-color:#80b5f3}.customer-app{background:#fff;padding-bottom:0}.customer-shell{width:min(1180px,calc(100% - 40px));margin:auto}.customer-header{height:82px;display:grid;grid-template-columns:auto minmax(220px,1fr) auto;align-items:center;gap:34px;border-bottom:1px solid var(--line);position:relative;z-index:20}.location-control{justify-self:start;display:flex;align-items:center;gap:10px;border:0;background:transparent;text-align:left;min-width:0;padding:8px}.location-control strong,.location-control small{display:block;max-width:380px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.location-control strong{font-size:13px}.location-control small{font-size:11px;color:var(--muted);margin-top:3px}.location-dot{width:9px;height:9px;background:#1673e6;border-radius:50%;box-shadow:0 0 0 5px #e9f3ff;flex:none}.header-actions{display:flex;align-items:center;gap:10px}.icon-button,.profile-button{width:44px;height:44px;display:grid;place-items:center;border:1px solid var(--line);background:#fff;border-radius:50%;position:relative}.icon-button span{font-size:23px;line-height:1}.icon-button b{position:absolute;right:-3px;top:-3px;min-width:18px;height:18px;padding:0 4px;border-radius:10px;background:#1673e6;color:#fff;font-size:10px;line-height:18px}.profile-button{border:0;background:#202124;color:#fff;font-weight:700}.header-popover-wrap{position:relative}.header-popover{position:absolute;right:0;top:54px;width:min(360px,calc(100vw - 28px));background:#fff;border:1px solid var(--line);box-shadow:0 18px 50px #1113181f;border-radius:8px;padding:16px;z-index:30}.popover-heading{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding-bottom:8px}.notification-popover{max-height:480px;overflow:auto}.notification-item{padding:13px 2px;border-bottom:1px solid #f0f1f2}.notification-item:last-child{border:0}.notification-item.unread{border-left:3px solid #1673e6;padding-left:10px}.notification-item strong,.notification-item p,.notification-item small{display:block;margin:0}.notification-item p{font-size:12px;color:var(--muted);line-height:1.55;margin:5px 0}.notification-item small,.popover-empty{font-size:11px;color:#8b8d92}.profile-popover{display:grid;gap:5px}.profile-popover>small{color:var(--muted);margin:2px 0 10px;overflow-wrap:anywhere}.profile-popover a,.profile-popover button{text-align:left;padding:11px 0;border-top:1px solid var(--line);text-decoration:none;font-size:13px}.customer-main{padding:54px 0 90px}.search-stage{display:grid;grid-template-columns:minmax(260px,.9fr) minmax(420px,1.1fr);column-gap:70px;align-items:end;padding:28px 0 58px}.search-stage h1{font-size:clamp(38px,5vw,62px);line-height:1.04;margin:14px 0 18px;max-width:600px}.search-stage p{color:var(--muted);max-width:530px;margin:0}.service-search-wrap{grid-column:2;grid-row:1;position:relative;align-self:center}.service-search-wrap>span{position:absolute;left:20px;top:50%;transform:translateY(-50%);font-size:27px}.service-search-wrap input{width:100%;height:72px;border:1px solid #dfe1e4;border-radius:8px;background:#fff;padding:0 78px 0 58px;font-size:17px;box-shadow:0 14px 42px #14161b12}.service-search-wrap input:focus{outline:3px solid #c9e1ff;border-color:#4893eb}.service-search-wrap button{position:absolute;right:14px;top:14px;height:44px;border:0;background:#f1f2f3;border-radius:6px;padding:0 14px}.search-suggestions{grid-column:2;display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}.search-suggestions button{border:1px solid var(--line);background:#fff;border-radius:999px;min-height:38px;padding:8px 13px;font-size:12px;color:#55575c}.market-section{padding:46px 0;border-top:1px solid var(--line)}.section-heading{display:flex;align-items:end;justify-content:space-between;gap:20px;margin-bottom:24px}.section-heading h2{font-size:30px;margin:8px 0 0}.market-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.market-service{min-height:132px;display:grid;grid-template-columns:64px minmax(0,1fr) auto;align-items:center;gap:16px;padding:22px;border:1px solid var(--line);border-radius:8px;text-decoration:none;background:#fff;transition:transform .18s,border-color .18s,box-shadow .18s}.market-service:hover{transform:translateY(-2px);border-color:#b9cde6;box-shadow:0 12px 28px #1f2a380d}.market-service-icon{width:58px;height:58px;display:grid;place-items:center;border-radius:8px;background:#f3f6f8;font-size:27px}.market-service-copy{min-width:0}.market-service-copy strong,.market-service-copy small{display:block}.market-service-copy strong{font-size:16px}.market-service-copy small{color:var(--muted);font-size:12px;line-height:1.45;margin-top:7px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.market-service-price{font-size:12px;font-weight:700;white-space:nowrap;color:#202124}.market-empty{grid-column:1/-1;padding:34px;border:1px dashed #d5d7da;border-radius:8px;text-align:center;color:var(--muted)}.market-empty h3{color:var(--ink);margin-bottom:8px}.market-empty p{font-size:13px;margin-bottom:18px}.error-state{background:#fff8f8}.service-skeleton,.booking-skeleton{height:132px;border-radius:8px;background:linear-gradient(90deg,#f4f4f4,#fafafa,#f4f4f4);background-size:200% 100%;animation:skeleton 1.3s ease infinite}.booking-skeleton{height:92px}@keyframes skeleton{to{background-position:-200% 0}}.booking-guide{padding:52px;background:#f5f6f7;border-radius:8px;margin:28px 0 64px}.guide-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:32px}.guide-grid article{border-top:1px solid #d7d9dc;padding-top:18px}.guide-grid article>span{font-size:12px;font-weight:800;color:#1673e6}.guide-grid h3{margin:15px 0 8px}.guide-grid p{color:var(--muted);font-size:13px;margin:0}.active-booking{padding:22px;background:#edf5ff;border:1px solid #c8e0fb;border-radius:8px;margin-bottom:36px}.active-booking-card,.recent-booking{display:block;color:var(--ink);text-decoration:none}.active-booking-card{margin-top:12px}.booking-row{display:flex;justify-content:space-between;gap:20px;align-items:center}.booking-row strong{font-size:17px}.status-chip{font-size:10px;text-transform:capitalize;padding:6px 9px;border-radius:999px;background:#e9eaec;color:#555}.status-accepted,.status-plumber_en_route,.status-arrived,.status-in_progress{background:#dcecff;color:#125aa9}.status-completed{background:#def6e9;color:#17643e}.active-booking-card small,.recent-booking small{display:block;color:var(--muted);margin-top:7px}.booking-link{display:block;color:#1769cf;font-size:12px;font-weight:700;margin-top:12px}.recent-list{display:grid;gap:10px}.recent-booking{border:1px solid var(--line);border-radius:8px;padding:18px}.customer-help-strip{display:flex;justify-content:space-between;align-items:center;gap:28px;padding:38px;border-radius:8px;background:#202124;color:#fff;margin-top:38px}.customer-help-strip h2{margin:8px 0}.customer-help-strip p{color:#c7c9cc;margin:0}.customer-help-strip .eyebrow{color:#7eb7f8}.customer-help-strip .btn{background:#fff;color:#202124;border-color:#fff}.customer-bottom-nav{display:none}
@media(max-width:800px){.customer-shell{width:min(100%,calc(100% - 28px))}.customer-header{height:72px;grid-template-columns:auto 1fr auto;gap:12px}.customer-header .brand{font-size:0;gap:0}.customer-header .brand-mark{width:36px;height:36px;font-size:20px}.location-control{padding:4px;max-width:100%}.location-control small{max-width:160px}.header-actions{gap:6px}.icon-button,.profile-button{width:40px;height:40px}.customer-main{padding:26px 0 110px}.search-stage{display:block;padding:18px 0 36px}.search-stage h1{font-size:36px;margin:10px 0 12px}.search-stage p{font-size:13px}.service-search-wrap{margin-top:28px}.service-search-wrap input{height:62px;padding-left:52px;font-size:15px}.service-search-wrap>span{left:18px}.service-search-wrap button{height:38px;top:12px}.search-suggestions{margin-top:12px;flex-wrap:nowrap;overflow:auto;padding-bottom:3px}.search-suggestions button{white-space:nowrap}.market-section{padding:34px 0}.section-heading h2{font-size:25px}.market-grid{grid-template-columns:1fr}.market-service{min-height:106px;padding:16px;grid-template-columns:52px minmax(0,1fr)}.market-service-icon{width:48px;height:48px;font-size:23px}.market-service-price{grid-column:2;margin-top:-6px}.market-service-copy small{white-space:normal;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.booking-guide{padding:28px 22px;margin:18px 0 40px}.guide-grid{grid-template-columns:1fr;gap:22px}.customer-help-strip{display:block;padding:28px 22px}.customer-help-strip .btn{margin-top:20px}.customer-bottom-nav{display:grid;position:fixed;bottom:0;left:0;right:0;grid-template-columns:repeat(4,1fr);background:#ffffffed;backdrop-filter:blur(16px);border-top:1px solid var(--line);padding:8px 8px calc(8px + env(safe-area-inset-bottom));z-index:25}.customer-bottom-nav a{display:grid;place-items:center;gap:3px;min-height:50px;text-decoration:none;color:#74767b;font-size:10px}.customer-bottom-nav a span{font-size:21px}.customer-bottom-nav a.active{color:#1673e6;font-weight:700}.notification-popover{position:fixed;top:66px;right:14px}.profile-popover{position:fixed;top:66px;right:14px}}

/* Role workspaces */
.workspace-shell{min-height:100vh;background:#f7f7f8;color:#202124}
.workspace-header{height:72px;padding:0 32px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:34px;background:#fff;border-bottom:1px solid #e5e6e8;position:sticky;top:0;z-index:30}
.workspace-header .brand small,.worker-brand small{font-size:9px;line-height:1;border:1px solid #d8dadd;border-radius:4px;padding:4px 5px;color:#696b70;margin-left:2px}
.workspace-header nav{display:flex;justify-content:center;gap:6px}
.workspace-header nav a{min-height:40px;display:flex;align-items:center;padding:0 14px;border-radius:6px;color:#67696e;text-decoration:none;font-size:13px;font-weight:650}
.workspace-header nav a:hover,.workspace-header nav a.active{background:#f0f1f2;color:#202124}
.workspace-main{width:min(1220px,calc(100% - 48px));margin:auto;padding:54px 0 80px}
.workspace-title{display:flex;justify-content:space-between;align-items:end;gap:32px;margin-bottom:34px}
.workspace-title h1,.support-title h1{font-size:42px;line-height:1.08;margin:10px 0}
.workspace-title p{margin:0;color:#6c6e73}
.ops-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:18px}
.ops-metrics article{min-height:176px;padding:24px;display:flex;flex-direction:column;border:1px solid #e1e3e5;border-radius:8px;background:#fff}
.ops-metrics span{font-size:12px;color:#77797e}
.ops-metrics strong{font-size:44px;line-height:1;margin:20px 0}
.ops-metrics a{margin-top:auto;color:#1769cf;font-size:12px;font-weight:700;text-decoration:none}
.ops-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:12px 0 56px}
.ops-group{min-height:244px;padding:26px;display:flex;flex-direction:column;background:#fff;border:1px solid #e1e3e5;border-radius:8px}
.ops-group h2{font-size:20px;margin:12px 0 22px}
.ops-group p{font-size:13px;line-height:1.6;color:#6d6f74;margin:0 0 24px}
.ops-group>a:not(.btn){display:flex;justify-content:space-between;align-items:center;min-height:48px;border-top:1px solid #eceeef;color:#202124;text-decoration:none;font-size:13px;font-weight:650}
.ops-live{grid-column:span 3;min-height:226px;display:grid;grid-template-columns:1fr auto;align-items:end;background:#202124;color:#fff;border-color:#202124}
.ops-live .eyebrow{color:#7eb7f8}.ops-live h2{font-size:34px;margin-bottom:10px}.ops-live p{color:#c7c9cc;max-width:650px}
.recent-operations{padding-top:8px}

/* Worker operations */
.worker-app{background:#15171a;color:#fff;padding-bottom:0}
.worker-shell{width:min(1120px,calc(100% - 40px));margin:auto;min-height:100vh}
.worker-header{height:78px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #ffffff17}
.worker-brand{color:#fff}.worker-header .brand-mark{background:#fff;color:#15171a}
.worker-brand small{color:#bfc3c8;border-color:#45484c}
.worker-header-actions{display:flex;gap:10px}.worker-header .icon-button{background:#23262a;border-color:#35393e;color:#fff;text-decoration:none}
.worker-header .profile-button{background:#fff;color:#15171a}
.worker-main{padding:50px 0 100px}
.worker-overview{display:flex;justify-content:space-between;align-items:end;gap:30px;margin-bottom:28px}
.worker-overview h1{font-size:48px;line-height:1.05;margin:10px 0}.worker-overview p{color:#aaaeb4;margin:0}
.worker-app .eyebrow{color:#72aef4}
.availability-card{min-width:260px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:13px;padding:18px;border:1px solid #35393e;border-radius:8px;background:#202327}
.availability-light{width:11px;height:11px;border-radius:50%;background:#8d9299;box-shadow:0 0 0 5px #ffffff0d}
.availability-card.online .availability-light{background:#56c78f;box-shadow:0 0 0 5px #56c78f24}
.availability-card small,.availability-card strong{display:block}.availability-card small{color:#92979e;font-size:10px;margin-bottom:3px}.availability-card a{color:#8ebcf4;font-size:11px;text-decoration:none;font-weight:700}
.worker-stats{display:grid;grid-template-columns:repeat(3,1fr);border:1px solid #34383d;border-radius:8px;overflow:hidden;margin:24px 0}
.worker-stats article{padding:24px;background:#202327;border-right:1px solid #34383d}.worker-stats article:last-child{border:0}
.worker-stats span,.worker-stats strong{display:block}.worker-stats span{font-size:11px;color:#92979e}.worker-stats strong{font-size:29px;margin-top:14px}
.mission-panel{min-height:250px;padding:36px;display:flex;justify-content:space-between;align-items:end;gap:30px;border-radius:8px;background:#1673e6;color:#fff;box-shadow:0 22px 50px #00000030}
.mission-panel .eyebrow{color:#d8eaff}.mission-panel h2{font-size:34px;margin:12px 0 8px}.mission-panel p{color:#e5f0ff;margin:0}
.worker-tool-section{padding:58px 0 0}.worker-tool-section .section-heading h2{color:#fff}
.worker-tools{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.worker-tools a{min-height:150px;padding:22px;display:grid;grid-template-columns:auto 1fr;align-content:start;gap:8px 14px;border:1px solid #34383d;border-radius:8px;background:#202327;color:#fff;text-decoration:none}
.worker-tools a>span{grid-row:span 2;width:40px;height:40px;display:grid;place-items:center;border-radius:8px;background:#2b2f34;color:#8ebcf4;font-size:20px}
.worker-tools strong{font-size:14px}.worker-tools small{color:#989da4;font-size:11px;line-height:1.5}
.worker-bottom-nav{display:none}
.worker-app .notice.error{background:#2d2323;border-color:#6d3c3c;color:#f1b4b4}

/* Support console */
.support-main{padding:34px 28px 60px;min-height:calc(100vh - 72px)}
.support-title{display:flex;justify-content:space-between;align-items:end;gap:28px;margin-bottom:22px}
.support-title h1{font-size:34px;margin-bottom:0}
.command-search{width:min(460px,45vw);height:48px;display:flex;align-items:center;gap:10px;padding:0 13px;border:1px solid #dfe1e4;border-radius:8px;background:#fff}
.command-search input{width:100%;height:100%;border:0;outline:0;background:transparent;font:inherit;font-size:13px}
.command-search kbd{border:1px solid #dedfe1;background:#f5f5f6;border-radius:4px;padding:3px 7px;color:#777;font-size:11px}
.support-console{height:calc(100vh - 220px);min-height:570px;display:grid;grid-template-columns:300px minmax(380px,1fr) 280px;border:1px solid #dfe1e4;border-radius:8px;overflow:hidden;background:#fff}
.support-console .queue{padding:16px;border-right:1px solid #e6e7e9;overflow:auto;background:#fafafb}
.support-console .conversation{padding:24px;display:flex;flex-direction:column;min-width:0}
.support-console .thread{flex:1;min-height:220px;overflow:auto;padding:16px 0}
.support-console .queue-item{width:100%;min-height:72px;padding:13px;border:0;border-bottom:1px solid #e7e8ea;border-radius:0;background:transparent;text-align:left}
.support-console .queue-item.active{background:#edf5ff;border-radius:6px;border-bottom-color:transparent}
.support-console .compose{display:flex;align-items:end;gap:10px;padding-top:12px;border-top:1px solid #e5e6e8}
.support-console .compose textarea{resize:none}
.support-context{padding:24px;border-left:1px solid #e6e7e9;background:#fafafb;overflow:auto}
.support-context h2{font-size:18px;margin:12px 0 10px}.support-context>p{font-size:12px;line-height:1.6;color:#777a80}
.context-item{padding:14px 0;border-bottom:1px solid #e4e5e7}.context-item span,.context-item strong{display:block}.context-item span{font-size:10px;color:#85878c;text-transform:uppercase}.context-item strong{font-size:12px;margin-top:5px;text-transform:capitalize;overflow-wrap:anywhere}
.context-empty{padding:16px 0}.internal-note{display:block;margin-top:10px;font-size:11px;color:#6c6e73}
.request-composer{padding:18px 20px;border:1px solid #dfe1e4;border-radius:8px;background:#fff;margin-bottom:18px}.request-composer summary{cursor:pointer;font-weight:700}.request-composer form{margin-top:20px}
.support-inbox{border-radius:8px}

@media(max-width:980px){
  .support-console{grid-template-columns:280px 1fr}.support-context{display:none}
  .ops-grid{grid-template-columns:repeat(2,1fr)}.ops-live{grid-column:span 2}.worker-tools{grid-template-columns:repeat(2,1fr)}
}
@media(max-width:720px){
  .workspace-header{height:64px;padding:0 14px;gap:10px}.workspace-header nav{display:none}.workspace-header .btn{min-height:40px;padding:0 13px}.workspace-main{width:calc(100% - 28px);padding:32px 0 70px}.workspace-title{display:block}.workspace-title h1{font-size:32px}.workspace-title .text-button{margin-top:16px}
  .ops-metrics{grid-template-columns:1fr}.ops-metrics article{min-height:136px}.ops-grid{grid-template-columns:1fr}.ops-live{grid-column:auto;display:flex;min-height:260px}.ops-group{min-height:210px}
  .worker-shell{width:calc(100% - 28px)}.worker-header{height:68px}.worker-main{padding:34px 0 110px}.worker-overview{display:block}.worker-overview h1{font-size:36px}.availability-card{margin-top:24px;min-width:0}.worker-stats{grid-template-columns:1fr}.worker-stats article{display:flex;justify-content:space-between;align-items:center;border-right:0;border-bottom:1px solid #34383d;padding:18px}.worker-stats strong{font-size:23px;margin:0}.mission-panel{min-height:260px;padding:28px 22px;display:flex;flex-direction:column;align-items:flex-start}.mission-panel .btn{margin-top:auto}.worker-tools{grid-template-columns:1fr}.worker-tools a{min-height:110px}.worker-bottom-nav{display:grid;position:fixed;bottom:0;left:0;right:0;grid-template-columns:repeat(4,1fr);background:#1d2024ed;backdrop-filter:blur(14px);border-top:1px solid #35393e;padding:8px 8px calc(8px + env(safe-area-inset-bottom));z-index:35}.worker-bottom-nav a{min-height:50px;display:grid;place-items:center;gap:3px;color:#959aa1;text-decoration:none;font-size:10px}.worker-bottom-nav a span{font-size:20px}.worker-bottom-nav a.active{color:#8ebcf4}
  .support-main{padding:26px 14px 40px}.support-title{display:block}.support-title h1{font-size:30px}.command-search{width:100%;margin-top:18px}.support-console{height:auto;min-height:0;display:block}.support-console .queue{max-height:360px;border-right:0;border-bottom:1px solid #e6e7e9}.support-console .conversation{min-height:520px;padding:18px}.support-console .compose{display:block}.support-console .compose .btn{margin-top:10px;width:100%}
}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}